Support Periods

This article provides an overview of Fabasoft software product versions and support periods.

Fabasoft Folio / Fabasoft Mindbreeze Enterprise / Fabasoft app.telemetry

For the supply of support services on the basis of a Fabasoft Support Agreement there are fixed support periods for the products Fabasoft Folio, Fabasoft Mindbreeze Enterprise and Fabasoft app.telemetry beginning with 2012 Winter Release:

Version Support Period
Winter Release 2 years
Spring Release 1 year
Summer Release 1 year
Fall Release 1 year


The support period for versions below 2012 Winter Release was 2 years for Fall Release and 1 year for Winter Release. 

For the support services for ascertained Fabasoft software product versions this means:

Version Support Period
Version 2007 SP1 21.12.2007 until 31.08.2009
Version 2007 SP2 01.08.2008 until 31.10.2009
Version 2008 17.10.2008 until 28.02.2010
Version 2008 SP1 24.02.2009 until 31.05.2010
Version 2009 Spring Release 13.05.2009 until 31.05.2010
Version 2009 Summer Release 20.08.2009 until 31.08.2010
Version 2009 Fall Release 11.12.2010 until 10.12.2011
Version 2010 Winter Release 17.02.2010 until 16.02.2011
Version 2010 Spring Release 27.05.2010 until 26.05.2011
Version 2010 Summer Release 17.09.2010 until 16.09.2011
Version 2010 Fall Release 17.12.2010 until 16.12.2012
Version 2011 Winter Release 07.03.2011 until 06.03.2012
Version 2011 Spring Release 06.07.2011 until 05.07.2012
Version 2011 Summer Release 14.11.2011 until 13.11.2012
Version 2012 Winter Release 30.11.2011 until 29.11.2013
Version 2012 Spring Release 28.02.2012 until 27.02.2013
Version 2012 Summer Release 29.05.2012 until 28.05.2013
Version 2012 Fall Release 12.09.2012 until 11.09.2013
Version 2013 Winter Release 26.11.2012 until 25.11.2014
Version 2013 Spring Release 05.03.2013 until 04.03.2014
Version 2013 Summer Release 18.06.2013 until 17.06.2014
Version 2013 Fall Release 08.10.2013 until 07.10.2014
Version 2014 Winter Release 19.12.2013 until 18.12.2015
Version 2014 Spring Release 25.03.2014 until 24.03.2015


Fabasoft eCRM-Suite / Fabasoft eGov-Suite

For Fabasoft eCRM-Suite and Fabasoft eGov-Suite the following support restriction applies:

The services owed by Fabasoft under this Agreement shall exclusively be rendered on the basis of the relating Software Product Information for the most recent version of the relevant Fabasoft Software Products and its immediate predecessor version but for the latter provision of services shall be limited to a period of 12 months from first inclusion of the relevant most recent product version in Fabasoft's official price list.

For the support services for ascertained Fabasoft eGov-Suite versions this means:

Version Support Period
Version 6.0 20.05.2005 until 28.02.2007
Version 6.1 01.03.2006 until 31.08.2007
Version 6.1 SP1 08.08.2006 until 31.12.2007
Version 6.1 SP2 21.12.2006 until 30.09.2008
Version 7.0 28.09.2007 until 31.12.2008
Version 7.0 SP1 21.12.2007 until 31.08.2009
Version 7.0 SP2 01.08.2008 until 31.01.2010
Version 7.0 SP3 13.03.2009 until 31.01.2010
Version 8.0 28.01.2009 until 18.03.2011
Version 8.0 SP1 30.11.2009 until 11.09.2013
Version 2012 12.09.2012 until tbd


The italicized data are planned data, the support period for a previous version is defined by the actual inclusion in the following version in the Fabasoft price list.